Legal
Terms & Conditions
RAD Pouch is currently completing its company registration. The registered business name, address and registration details will be added to this page once the process is complete. Until then, please direct all questions to care@radpouch.com.
These Terms & Conditions (“Terms”) apply to your use of radpouch.com (the “Website”), operated by RAD Pouch (“RAD”, “we”, “us”). By using the Website you agree to these Terms. If you do not agree, please do not use the Website.
1. Who may use this website
The Website contains information about nicotine products and is intended only for adults who are of legal age to purchase and use nicotine products where they live, and who already use nicotine. By using the Website you confirm that you meet these requirements. See our Age Restrictions page for more detail.
2. Purpose of the website
The Website presents the RAD product range and allows visitors and business partners to send enquiries. No products are sold through this Website. There is no online checkout, and nothing on the Website is an offer to sell or supply products in any country.
3. Enquiries
Submitting an enquiry does not create a contract, order or obligation for either party. We review each enquiry individually and may decline any enquiry at our discretion. Any supply arrangement, including for customised strengths, flavours or packaging, will be subject to a separate written agreement, technical feasibility, minimum order requirements and the laws of the relevant markets.
You agree that the information you submit is accurate and that you are authorised to submit it, including on behalf of any company you name.
4. Product information
We aim to keep product descriptions, images and specifications accurate, but they are provided for general information only. They may change without notice and may differ between markets. Product images are for illustration, and actual packaging may vary. Always refer to the information printed on the product packaging.
Nothing on this Website is medical advice, and RAD products are not intended to diagnose, treat or prevent any condition or to help anyone stop using nicotine.
5. Availability and legal compliance
Laws on nicotine products differ between countries and may change. Products may not be available, or may be restricted, in some markets. Business partners are responsible for ensuring that their import, distribution, marketing and sale of any RAD product complies with all laws that apply to them.
6. Intellectual property
The RAD name and logo, the “Make it RAD.” line, product names, packaging designs, photographs, text and the design of this Website belong to RAD or its licensors. You may view and print pages for your own reference. You may not copy, reproduce, modify, distribute or use any of this material for commercial purposes without our prior written permission.
7. Acceptable use
You agree not to:
- Use the Website if you are under the legal age, or allow anyone under the legal age to use it
- Submit false, misleading, abusive or unlawful content through the enquiry form
- Send spam or automated submissions, or try to bypass our spam and rate-limit protections
- Attempt to gain unauthorised access to the Website, its servers or its data, or interfere with its operation
8. Third-party links
The Website may link to third-party services, such as WhatsApp. We are not responsible for the content, policies or practices of those services.
9. Disclaimer
The Website is provided “as is” and “as available”. To the fullest extent permitted by law, we make no warranties of any kind about the Website or its content, including that it will be uninterrupted, error-free or free of harmful components.
10. Limitation of liability
To the fullest extent permitted by law, RAD will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, business or data, arising from your use of, or inability to use, the Website. Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Privacy
Our Privacy Policy explains how we handle personal information submitted through the Website.
12. Changes
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the Website after a change means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of the Website will be subject to the jurisdiction of the competent courts in India.
14. Contact
Email: care@radpouch.com
Phone / WhatsApp: +91 7303307331